Privacy Policy

Last updated: December 12, 2025

Introduction

Welcome to Kichor. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service in Agbor and surrounding areas.

Information We Collect

Personal Information

When you use Kichor, we may collect:

  • Name and contact information (phone number, email address)
  • Delivery addresses
  • Payment information
  • Order history and preferences

Usage Information

We automatically collect:

  • Device information (device type, operating system)
  • Location data (with your permission)
  • App usage statistics
  • IP address and browser type

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your orders and account
  • Improve our services and user experience
  • Send promotional offers and updates (with your consent)
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Process referral rewards through Kichor Plug

Information Sharing and Disclosure

We may share your information with:

  • Vendors and Riders: To fulfill your orders
  • Service Providers: Payment processors, delivery partners, and technology providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

Children's Privacy

Kichor is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@kichor.com

Phone: +234 707 938 2213

Location: Agbor, Delta State, Nigeria